400电话语音导航（IVR）：
400 telephone voice navigation (IVR):
“您好，欢迎致电XX公司！”“XX部请按1；XX部请按2；XXX请按3……”
"Hello, welcome to XX company!" "Press 1 for XX, press 2 for XX, press 3 for XXX..."
开通IVR（智能语言导航）的400号码，在客户拨打时，会先听到上条提示，系统会根据拨打人的按键选择，自动将来电转到相应部门，也可以转到语音信箱、传真、还可以转接到播放公司产品介绍的录音。这是企业呼叫中心的常用功能，大大提高了企业的服务效率。
When the 400 number of IVR (intelligent language navigation) is opened, when the customer dials, the last prompt will be heard first. The system will automatically transfer the call to the corresponding department according to the key selection of the caller, or to voice mail, fax, or to play the recording of the company's product introduction. This is a common function of the enterprise call center, which greatly improves the service efficiency of the enterprise.
400电话工号播报：
400 telephone job number broadcast:
“工号XXXX号为您服务！”
"Work No. XXXX is for you!"
为客户提供人工服务前，系统自动播报预先为每位客服人员指定的工号，是大型企业呼叫中心的通常做法，等均有此应用。这体现了管理规范有序的大企业形象，是提升企业形象的最佳选择。
Before providing manual services for customers, the system automatically broadcast the work number assigned to each customer service personnel in advance, which is a common practice of call center in large enterprises, and so on. This reflects the standard and orderly management of the image of large enterprises, is the best choice to enhance the image of enterprises.
办理400电话有效提升企业的形象、信任度，增加企业的利润。
Handling 400 phone calls effectively improves the image and trust of enterprises and increases the profits of enterprises.